Accept your invitation

Invited users

Quick path

1. Open the invitation email and click its link.
2. Check your company, role and email on the Welcome page.
3. Choose a password (10+ characters) and type it twice.
4. Click Set password and continue.

What it is and why

Nobody signs up to Roudiy on their own: your company admin invites each person and picks their role, for example Dispatcher or Safety Manager. The invitation email carries a link that creates your account. When you accept, you are signed in and land on the page your role uses most.

If you already have an account on your ELD platform, you do not create a new password. You confirm the one you have, because Roudiy and the ELD platform share one account.

Before you start

• Find the invitation email in your inbox (check spam too). Ask your company admin to resend it if you cannot find it.
• If you are signed in to Roudiy as someone else on this browser, you will be asked to sign out first.

0:00 / 0:14

1. 1Open the invitation linkClick the link in the invitation email. The page shows your company and the role you were given; your email is already filled in.0:01
2. 2Choose a passwordEnter a new password twice: at least 10 characters, and not containing your email.0:03
3. 3ContinueClick Set password and continue. If you already have an account on the ELD platform, you only confirm it with your current password.0:10
4. 4Start workingYou are signed in and see the pages of your role. The invitation link cannot be used again.0:12

A replay of the real dashboard, not a video. It plays on its own; click a step to jump to it.

Step by step

1. Open the link from the email.

   The page opens with the title Welcome to and your company name, and the line You’ve been invited as followed by your role. For safety, the link’s code is removed from the address bar as soon as the page opens.

2. Check your email address.

   The Email field is filled in and cannot be changed: the invitation belongs to that address. If it is wrong, ask your admin for a new invitation to the right address.

3. Choose a password (new account).

   Type it in Password. The list under the field ticks each rule as you type:

   • At least 10 characters
   • At most 128 characters
   • Doesn’t contain your email (the part before the @)

   Then type it again in Confirm password. Click Show to see what you typed.

   Already have an ELD account? The page says You already have an account. Enter your existing password to join. Type your current password instead; there is no second field. Forgot it? Use the Forgot password? link on the same page.

4. Continue.

   Click Set password and continue (or Confirm and continue for an existing account). For a new account, the button stays disabled until every password rule is met.

5. Start working.

   You are signed in and taken to your role’s first page: Company profile for Company Admins, Fleet View for Dispatchers, the Safety Inbox for Safety Managers and IFTA for Compliance Managers. If your role must use two-step verification, you are asked for an email code first.

What happens next

• The invitation link is used up. Next time, sign in at app.roudiy.com with your email and the password you just chose. See Sign in.
• Your admin sees you change from Invited to Active in their user list.
• The same password works on your ELD platform.

If something goes wrong

Message on screen	Why	What to do
This invitation has expired	The link is too old.	Ask your administrator to send a new one.
This link is no longer valid	A newer invitation was sent and replaced this one.	Open the newest invitation email.
This invitation was already accepted	You (or someone with the link) already used it.	Click Sign in and use your email and password.
Invalid invitation link	The link is incomplete or was changed.	Open the link from the invitation email again; copy the whole link.
You’re already signed in	Another account is signed in on this browser.	Click Sign out, then the form appears.
This invitation is for the …	The link was opened in another Roudiy app.	Click Continue to the ….
Passwords don’t match	The two password fields differ.	Type the same password in both.
Incorrect password.	(Existing account) the ELD password is wrong.	Try again or use Forgot password?.
This password doesn’t meet the password policy. Choose another one.	The password is too weak for the account rules.	Choose another password that is at least 10 characters and does not contain your email.
This company account is closed	Your company’s Roudiy account was closed.	Contact your company admin.

Questions

Can I change my email later? Not by yourself. Your email is your sign-in for the ELD platform too, so it is changed through support.

I was invited twice. Which link do I use? The newest one. A new invitation replaces the old link.

Can my admin change my role after I join? Yes, at any time in Settings → Users. You get the new pages after your next sign-in refresh.

Related

Sign in

Find your way around

Invite a user (for admins)