Alerts & notifications
Get told the moment something needs your attention.
How alerts and notifications work
Section titled “How alerts and notifications work”It starts with an alert rule: when a new safety event, a kit offline for 24 hours or a new fault code matches the rule, Roudiy creates one alert and lists it in Alert history. The alert then sends each recipient one notification, delivered on the rule’s channels: In-app (the bell), Email or both. Company rules name roles, and each person only hears about trucks in their own groups; personal rules notify only you. There is no SMS. A new rule works within about a minute, only for new events, and its cooldown keeps repeats for the same truck quiet.
The bell in the top bar shows your unread count, refreshed every 30 seconds, and your newest 20 notifications; View all opens the full Notifications page. Some notifications do not come from rules: Company Admins and Dispatchers get an in-app notice for every new fault code and sharp fuel drop, coaches hear about overdue coaching sessions, and you hear when a video you requested is ready or failed. There is no page to choose notification types; you change what you get through alert rules. The whole picture is in Alerts and notifications.
Who uses it
Section titled “Who uses it”Company Admin (company and personal rules, all alert history) and Dispatcher (personal rules, alerts that notified them). Safety Managers and Compliance Managers do not see these pages by default, but get alerts in the bell and by email when a rule names their role.
Where in the app
Section titled “Where in the app”Sidebar → Alerts: Alert rules, History; and the bell in the top bar.