Video so'rovlari

Company Admin Dispatcher Safety Manager

Tezkor yo’l

1. Sidebar’da Video → Requestsga o’ting.
2. Status, Vehicle yoki Created sanasi bo’yicha filtrlang; Only my requestsni yoqing yoki o’chiring.
3. Ready qatorida Playni yoki yuklab olish belgisini bosing.
4. Videoni saqlash muddatidan keyin ham saqlash uchun qator menyusini oching va Lockni tanlang.

Bu nima va nima uchun kerak

Dashcam SD kartasidan olingan har bir video Video requests sahifasida ko’rinadi — siz so’raganlar, hamkasblaringiz so’raganlar va Roudiy collision yoki SOS event’i uchun o’zi so’raganlar. Bu yerda so’rov tayyor bo’lguncha kuzatasiz, uni ko’rasiz, da’vo uchun yuklab olasiz va o’chib ketmasligi uchun qulflaysiz. Misol: yuk bo’yicha da’vo uchun TRK-107 dan 9 daqiqa so’radingiz. Qator Uploadingdan Readyga o’tadi, siz sug’urta kompaniyasi uchun mp4 faylni yuklab olasiz va uni Lock qilasiz.

Ready videolar standart holatda 30 kun saqlanadi (kunlar sonini tarifingiz belgilaydi). Saqlash muddati va qulflar haqida Video sahifasida o’qing.

Boshlashdan oldin

• Sizda video.view_requested ruxsati bo’lishi kerak. Standart holatda u Company Admin, Dispatcher va Safety Manager’da bor. Video ruxsatlari yo’q rollarda, masalan standart Compliance Manager’da, sidebar’da Requests bandi ham, Live tabda video tugmalari ham bo’lmaydi.
• Yuklab olish uchun video.download kerak. Lock va Unlock uchun video.retention_lock kerak; u kimda borligini Rollar va ruxsatlar sahifasida ko’ring.
• So’rov yaratish uchun SD kartadan video olish qo’llanmasini ko’ring yoki safety eventdagi Request videodan foydalaning.

0:00 / 0:15

1. 1Barcha so'ralgan videolarVideo → Requests SD kartalardan olingan videolarni holati bilan ko'rsatadi: Queued, Waiting for device, Uploading, Ready, Failed yoki Overwritten.0:01
2. 2FiltrHolat, transport yoki sana bo'yicha filtrlang.0:04
3. 3Faqat mening so'rovlarimStandart holatda faqat dispetcherlarda yoqilgan; kirishingiz bor barcha so'rovlarni ko'rish uchun uni o'chiring.0:09
4. 4Ko'rish, yuklab olish, qulflashReady videoning qatorida Play va yuklab olish bor. Ready videolar 30 kun saqlanadi; uzoqroq saqlash uchun qator menyusidan Lock qiling. Locked only ularni ko'rsatadi.0:14

Haqiqiy dashboard'ning replay'i, video emas. U o'zi o'ynaydi; qadamga o'tish uchun ustiga bosing.

Demoda media ishlovi hech qachon tugamaydi, shuning uchun replay Uploading holatida qolib ketgan so’rovlarni ko’rsatadi. Ready videoni ko’rish, yuklab olish va qulflash quyida tasvirlangan.

Qadamma-qadam

1. Sahifani oching.

   Sidebar’dagi Video ostida Requestsni bosing. Video requests sahifasi ochiladi va bir martada 25 ta so’rovni ko’rsatadi; Load more keyingi 25 tasini ko’rsatadi.

2. Ro’yxatni filtrlang.

   • Status — Queued, Waiting for device, Uploading, Ready, Failed, Overwritten.
   • Vehicle — unitni qidiring, masalan TRK-107.
   • Created — Any date yoki 366 kungacha bo’lgan oraliq.
   • Only my requests — standart holatda faqat Dispatcher rolida yoqilgan; boshqalarda o’chiq. Tanlovingiz havolada saqlanadi.
   • Locked only — faqat qulflangan videolarni ko’rsatadi.
   • Clear filters ularni tozalaydi.

3. Qatorlarni o’qing.

   Har bir qatorda Vehicle (uning Live tabini ochadi), qulflangan bo’lsa qulf belgisi, kanal (CH1), vaqt oralig’i (Oct 23, 2:03 PM – 2:12 PM), Requested by (You, ism yoki Automatic (safety event)), Created (aniq vaqt uchun ustiga boring) va sababi bilan Status bor.

4. Ready videoni ko’ring.

   Playni bosing. TRK-107 · CH1 · Oct 23, 2:03 PM oynasida pleyer va tafsilotlar bor: Vehicle, Driver, Channel, Time, Duration, Requested by va Size. Ko’rish havolasi bir soat amal qiladi; muddati tugasa, Roudiy uni yangilaydi va o’sha soniyadan davom ettiradi.

5. Yuklab oling.

   Qatordagi yuklab olish belgisini yoki oynadagi Download mp4ni bosing. Fayl TRK-107_CH1_20261023-1403.mp4 kabi nomlanadi.

6. Qulflang yoki qulfni oching.

   Qator menyusini oching va Lockni tanlang. Lock media? oynasida ixtiyoriy Note (500 belgigacha) qo’shing va Lock mediani bosing. Media locked xabari chiqadi. Locked videos and photos are kept past the retention period until unlocked. (qulflangan video va rasmlar qulf olinmaguncha saqlash muddatidan keyin ham saqlanadi). Qulfni olish uchun Unlockni tanlang va **Unlock media?**ni tasdiqlang; Media unlocked chiqadi va odatiy saqlash muddati yana amal qiladi.

Keyin nima bo’ladi

• Ro’yxatdagi biror so’rov tugamagan ekan, ro’yxat har 30 soniyada yangilanadi: The list refreshes every 30 s while a request is in progress. Hammasi tugagach, All requests are finished. yoziladi.
• Video tayyor bo’lganda bildirishnoma olasiz.
• Ready, Failed va Overwritten — yakuniy holatlar. View request havolasi (masalan, so’rov oynasidagi) shu sahifani o’sha qator ajratib ko’rsatilgan holda ochadi.

Ehtiyot bo'ling

Qulf so’rovning o’ziga yoki uning safety event’iga tegishli bo’lishi mumkin. Collision va SOS qulflari Locked (System) bo’ladi va ularni faqat collision ruxsatiga ega foydalanuvchilar ocha oladi.

Agar biror narsa noto’g’ri ketsa

Ekrandagi xabar	Sababi	Nima qilish kerak
SD card already overwritten	Yuklashdan oldin karta o’sha vaqtning ustidan yozgan.	Qaytarib bo’lmaydi; keyingi safar tezroq so’rang.
Device was offline for 7 days	Truck 7 kunlik kutish davomida online bo’lmadi.	Truck online bo’lgach, qayta so’rang.
Device did not upload the video / Device could not upload this video	Yuklash bo’lmadi yoki amalga oshmadi.	O’sha vaqtni qayta so’rang.
Device did not answer	Qurilma javob bermadi.	Truck online bo’lganda qayta so’rang.
Unsupported video format (H.265) / Video processing failed	Videoni qayta ishlab bo’lmadi.	Roudiy qo’llab-quvvatlash xizmatiga murojaat qiling.
This video can’t be downloaded / The video is not available	Yuklab olish havolasi yoki fayl mavjud emas.	Sahifani yangilang; holat qolsa, qo’llab-quvvatlashga yozing.
Already locked by James Carter	Kimdir uni birinchi bo’lib qulflagan.	Hech narsa qilish shart emas — u qulflangan.
This video is no longer locked	Kimdir sizdan oldin qulfni olgan.	Hech narsa qilish shart emas.
A collision or SOS lock can only be released by users with collision access	Bu tizim qulfi, sizda esa collision ruxsati yo’q.	Collision ruxsatiga ega foydalanuvchidan so’rang.

Savollar

Nega faqat o’z so’rovlarimni ko’ryapman? Dispetcherlarda Only my requests standart holatda yoqilgan. Kirishingiz bor barcha so’rovlarni ko’rish uchun uni o’chiring.

Ready video qancha saqlanadi? Standart holatda 30 kun, tarifingiz belgilaydi. Qulflangan video qulf olinmaguncha saqlanadi.

Automatic (safety event) nimani bildiradi? Roudiy videoni collision yoki SOS event’i uchun o’zi so’ragan.

Bog’liq qo’llanmalar

SD kartadan video olish

Safety event'ni ko'rib chiqish

Video

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